You can contact the Jamzone support team at any time if you need help. This article explains how to reach support and how to report an issue directly from a song.
Here’s how:
- From the app: go to Settings > Help & Support
- By email: support@jamzone.com
Please include as much detail as possible (device, issue, song title if relevant) so we can help you faster.
Reporting an issue in a song
Also, if you detected an issue in a song (e.g. timing issue, wrong chord, missing audio), you can report it directly from the song player within the app:
- Open the song
- Tap the [...] Actions menu
- Select Info or Song details
- Scroll down and tap Report an issue
- Fill out the form and describe the problem
Our team will review it and prioritize based on user reports and impact.
Need help contacting support or reporting an issue? Feel free to contact our support team.